Abstract

Self-Efficacy Level and Patient Satisfaction with Healthcare in Chronic Obstructive Pulmonary Diseases

Author(s):Hatice Kaya, Gulsun Ozdemir Aydın, Leyla Kucuk, Turkinaz Atabek Astı, Nuray Turan, Aylin Pallos, Cihangir Pınar Dagtas Gulgun and Rabia Ozdemir

Background: Chronic obstructive pulmonary disease (COPD) is a chronic and progressive disease characterized by the deterioration of the lower airways. Objective: The purpose of this study was to investigate the possible relationships between the satisfaction with healthcare services of the people with COPD and their self-efficacy. Methods: Participants were patients visiting polyclinics. The patient information form, the patient assessment of chronic illness care, and the chronic obstructive pulmonary disease self-efficacy scale were used for this study. The data was collected by researchers in face-to-face interviews with participants after their medical examination. Spearman correlation test was used for correlation analysis. Student’s t-test, one-way ANOVA, the Kruskal-Wallis test, and Mann-Whitney U test were used to analyze scale scores. Results: Total 62.4% participants were male, and the mean age was 65.19 ± 12.28. It was found that individuals with COPD have a low level of satisfaction with the healthcare services they receive and their self-efficacy level is low. Conclusions: Patients with COPD reported a low level of satisfaction with healthcare delivery and low self-efficacy. For this reason, there is a need for attempts to promote patient satisfaction with healthcare services and self-efficacy.

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