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The relationship between organizational commitment components and organizational citizenship behavior in nursing staff

Authors: Leyla Amin Bandar Cham Khaleh and Sayedali Naji

Int J Med Res Health Sci.173-179 | pdf PDF Full Text

Organizational commitment has been considered as the most important concept in organizational behavior
dimensions and human resources management. In all of the organizations, organizational commitment exerts a
positive effect on the staff members’ performance. Therefore, the organizations are in need of committed and
responsible workforce. The current study has dealt with the survey of the extent the organizational commitment
components relate to the organizational citizenship behavior among the nursing staff in Al-Zahra (May God give
her best of regards) hospital in 2015. The current study is a descriptive-correlation research and it is an applied
research from the objective point of view. The study population includes Al-Zahra (May God give her best of
regards) nursing hospital staff in 2015 and they were selected based on an availability method and the total study
sample volume reaches to about 130 individuals. To collect the demographic characteristics information there was
made use of Allen-Mayer organizational commitment questionnaire and Podsakoff’s organizational citizenship
behavior questionnaire was also applied. Data analysis was conducted through descriptive statistics includes
frequency, mean and percentage and inferential statistics including Mann-Whitney, X2 and Pierson correlation
coefficient by taking advantage of SPSS 20. The results of the present study indicated that there is no significant
relationship between affective and normative commitment components and the employees’ organizational
citizenship behavior. According to the relationship between organizational commitment and nursing staff
organizational citizenship behavior staff members should be selected from among the committed and responsible
individuals in order for the organizational objectives and goals to be advanced and the managers should set the
ground for the staff progress and sublimation.
Keywords: organizational commitment, organizational citizenship behavior, nursing staff

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